Monday, July 30, 2012

TALKING HEADS & CREATIVE STRATEGY: What every Kamikaze Copywriter, Art Director, Designer and Account Person needs to Think, Check, Rethink, Recheck. Then Think/Check again.


OK, so it’s only been my third week back teaching at The Creative Circus.  Yeah, I’m supposed to be focused on Copywriting.  Acknowledged, student work is student work and if it’s a good idea, but off strategy, it’s perfectly acceptable to change the strategy to fit the work (as long as you never admit it to any CD reviewing your book/never do it in the real world). 

What’s the big deal?  Why did my drive home mind music ignore a mix that included Los Lonely Boys, Jonathan (Nobody called Picasso Asshole) Richman, Dropkick Murphys and George (He Stopped Loving Her Today) Jones to keep repeating The Talking Heads’ Puzzling Evidence?

Granted, my classes are mostly lower Qs (2-4 + smattering of 8 polishing final book pieces), but here I am – teaching in one of the best portfolio schools (or any kind of ad creative program) in the US – and every piece of copy I get is written for the same Prospect.  Themselves.

True, too many big, if-I-could-work-there-I’d-die-happy shops and their clients still buy into old school “get ‘em when they’re young/they’re yours for life” marketing.  True again, CDs look more for ideas than details in student books.  But once you get there, not only are you expected to know what we do well enough to nail 80% of your assignments – you’re also not likely to replace seasoned Gold Pencil writers on accounts geared strictly to people like you.

Like it or not, the fastest growing market segment in the US is what we used to call Seniors (aka, Baby Boomers).  More women your age than you’d expect opt to be Stay at Home Moms.  B2B (Business to Business) is huge.  The Town & Country folks are spending more money than all the other markets combined. 

I could go on and on, but here’s my point.  Go back to my September, 2010 Love Poem entry.  Read it three times, at least.  You want to be a Kamikaze Copywriter?  You want to innovate, push beyond the expected, go where no creative team has ever gone before?  I’m all for that!  But first, you absolutely must get your head out of your own _____, acknowledge, get to know (inside and out) those other markets so when you sell Depends or $2000 bottles of wine, your creative is taken to heart by the people who actually buy them. 

To help, I’m going to give you the same assignment my classes will be getting this week.  One that works so well, a brilliant NYC CD (and former Portfolio Center Kamikaze AD) who teaches at Parsons gives it out to his students, too.
Go somewhere you would never, ever, in your right – or wrong - mind go.  Where people you would never meet – maybe never want to meet – hang out.*  While you’re there, don’t just grab a corner or barstool and watch.  Interact.  Talk.  Get to know them as people.  Not just what they wear what they drink how they dance.  Who are they inside?  What’s important to them?  What are their political leanings (don’t argue – listen).  What kind of food do they crave?  What kind of art do they like – or do they even like art.  If they do, do they define it the same way you do?
Whatever you do, do not tell them you’re an ad student/aspiring copywriter/art director on a homework assignment.  Go as one of them, even if uninitiated.  Find something you actually like about these people (it may be easier than you think).  Something you have (or almost have) in common.
When you’re done, go home and figure out what kind of a product they’d love, but don't currently use.  Write a Kamikaze Creative Work Plan (Objective Based or Regular) for it and then do creative against it.  Every time you think you have the concept, go back and make sure it’s right for them.  Not you.  Not your parents.  Not some parody of them you saw in a Brad Pitt/Julia Lewis movie once.
Keep in mind those Will Farrell spots for Old Milwaukee Beer.  You’ve probably seen them on YouTube.  In one, he makes fun of all the rush hour traffic that isn’t.  In another, he talks about the views of rusted trampolines from the railroad tracks.  In all, it’s clear he knows the people enough to make fun of them.  Never once does he create as one with them, with affection and respect.
Guess what.  They didn’t sell zip Old Milwaukee Beer.
Not to beat you over the head with it, but here it comes again.  Everything – and I mean absolutely everything – we do is for the Prospect.  Treat them with respect.  Treat them with affection.  Sell tons of beer.
One of my favorite TV campaigns is for Apple Auto Sales, a Tote-the-Note** used car lot in Charlotte, NC.  They cost under $500 to create, most of that in a wig and a suit.  Shot by the local UHF station, the production values are well – let’s just say they’re produced.  All the “actors” work at Apple.  The guy who owns the place wrote and concepted them.  Look them up on YouTube – Reverend Rob/Apple Auto Sales. 
They’re funny.  They’re informative.  They sell the heck out of Apple’s inventory whenever they run (usually tax return time).  The point is, the campaign works because Apple absolutely groks their market.  Unlike Will Farrell, they’re laughing with their prospect.  Never at him.  They’ve been running since the 1980s, when all three networks in Bible Belt Buckle Charlotte pulled them their first week due to complaints.  Since they got over that, everyone in the area’s seen them about a gazillion times.  Everyone loves them.  They still sell out Apple’s lot.
The guy who wrote them – Reverend Rob himself – is far from his prospect.  He’s college educated, owns his land, his building, his inventory and most likely, a nice big house on the lake.  He didn’t write those spots for himself.  Neither did he do them to denigrate his customer base in any way.  He knows his prospect.  He likes his prospect.  He steps outside of his world into theirs every time they run.
That’s what Kamikaze Creatives do for a living.  Get off your duff.  Let go of your comfort zone.  Get out there into the real world.  Get to know – really know – people you don’t hang with.  Maybe next assignment, you won’t still be talking to yourself.

*True examples from previous students:  AntiGun activists who hung out and took lessons at a shooting range.  GQ worshipers at the local Saturday night dirt demolition track.  Manly men getting Korean Nail joint pedicures.  Intellectual white chicks hanging in Afro-American biker bars.  Atheists at tent Revivals.

**Tote-the-Note Lot:  No banks no loan companies.  We finance you ourselves.  Just don’t forget to bring in your payment every payday.

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